Skip to main content
0

Terms and Conditions

Effective Date: 05/09/2024

Introduction

Welcome to Sweet Bee’s Bakery! These Terms and Conditions govern your use of our website and services. By accessing or using Sweet Bee’s Bakery, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Changes to Terms

Sweet Bee’s Bakery reserves the right to update or modify these Terms and Conditions anytime. Changes will be posted on our website, and you must review them periodically. Continued use of our services after any changes signifies your acceptance of the revised terms.

Services

Sweet Bee’s Bakery provides a range of baked goods, including cakes, pastries, and breakfast items. Our products are available for purchase through our website or in-store. We strive to provide high-quality products and services, but availability may vary based on demand and other factors.

Orders and Payment

Placing an Order: Orders can be placed through our website or in-store. Ensure all information provided is accurate and complete to avoid delays or issues with your order.

Payment: Orders must be paid for at the time of purchase. We accept various payment methods, including credit cards and online payment systems. All transactions are processed securely.

Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase. Please review this information and contact us immediately if there are any discrepancies.

Pricing and Availability

Pricing: Prices are listed on our website and in-store. We reserve the right to adjust prices without prior notice. All prices are subject to applicable taxes and fees.

Availability: Product availability is subject to change. We strive to maintain accurate stock levels, but certain items may be unavailable or discontinued. We will notify you if any changes affect your order.

Delivery

Shipping: We offer delivery services for certain products. Delivery charges and estimated times will be provided at the checkout. Delivery times are estimates and may vary based on factors such as location and order volume.

In-Store Pickup: Customers may also pick up their orders in-store. Pickup times will be confirmed upon order completion. Please bring a copy of your order confirmation when picking up your items.

Delivery Issues: If there are any issues with your delivery, such as missing or damaged items, please contact us within 48 hours of receipt. We will work to resolve the issue promptly.

Returns and Refunds

Returns: Due to the nature of our products, we do not accept returns. However, if you receive a defective product or not as described, please contact us immediately to arrange a resolution.

Refunds: We provide refunds at our discretion. If a refund is approved, it will be processed using the original payment method. Please allow 5-7 business days for the refund to be reflected in your account.

Cancellations

Order Cancellations: Orders can be canceled within a specified time frame before the scheduled pickup or delivery time. Cancellations made after this period may be subject to a cancellation fee or not accepted.

Event Cancellations: For custom cakes or large orders, cancellations may be subject to specific terms outlined at the time of booking. Please refer to your order confirmation for detailed cancellation policies.

Customer Responsibilities

Accurate Information: Ensure that all information provided during the ordering process is accurate. Sweet Bee’s Bakery is not responsible for incorrect or incomplete information issues.

Compliance: By using our services, you agree to comply with all applicable laws and regulations. Any misuse or abuse of our services may result in suspending or terminating your access.

Liability

Limitation of Liability: Sweet Bee’s Bakery is not liable for any indirect, incidental, or consequential damages arising from using our services or products. Our total liability is limited to the amount paid for the affected product or service.

Product Safety: While we take precautions to ensure the safety and quality of our products, Sweet Bee’s Bakery is not responsible for any allergic reactions or other health issues resulting from the consumption of our baked goods. Please inform us of any allergies or dietary restrictions before placing an order.

Privacy

Privacy Policy: We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to our Privacy Policy.

Data Security: We employ industry-standard security measures to protect your personal and payment information. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

Governing Law

These Terms and Conditions are governed by and construed by the laws of the USA. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in the USA.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Sweet Bee’s Bakery. We look forward to serving you!